Santa’s Grotto: Santa’s Ice Palace


Winterval Dates

From €20

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Please note: While we review what the new Covid-19 guidelines mean for Winterval 2020, Santa’s Grotto bookings are now paused.

Please note: While we review what the new Covid-19 guidelines mean for Winterval 2020, Santa’s Grotto bookings are now paused.

Santa is set to return to Winterval Waterford, Ireland's Christmas Capital for 2020. 
Santa and his merry team are determined to pull out all the stops despite the odds to ensure a safe and enjoyable experience for all!

Our main priority is the safety of our customers and staff. Although this years event will be very different, the team have been busy designing a unique Santa Experience, located in Arundel Square at the heart of Waterford city. As visitors enter our more streamlined experience for 2020, they will feel like they have entered a magical snow-covered world. This years event will be a contactless experience where visitors get to meet and greet with Santa as one family group with Santa creatively placed behind a Glass Snow Globe to protect himself and his little guests.

This will still ensure a novel and festive photo for guests to take away whilst adhering to social distancing. Some activities including the Crafts and Games area will not be present this year due to Covid-19 guidelines, however the team will deliver a prompt and memorable Santa Visit during these difficult times.

Meander through Santa’s Ice Palace, Meet Santa in is very special Snow Globe, children will receive a gift from Santa to take home and each family will also get a high quality 6" X 8" Photo.

Each family will be assigned a five minute slot to meet with Santa for a private family session. Please book your ticket slot based on the number of children attending at that time, adults do not require a ticket (maximum of two adults per family booking due to Covid-19 restrictions).

PLEASE ARRIVE FIVE MINUTES BEFORE YOUR ENTRY TIME for registration (no sooner or later please as early or late admissions will not be accepted in order to allow for social distancing).

Ticket Prices:
Tickets are priced from €20.00+booking fee for a family of one child, see booking link for prices and availability.

Help Desk Email for Santa’s Grotto:

Additional Covid-19 Measures:

 *   All guests must sanitise upon entry
 *   Routine temperature checking in place
 *   Contact tracing form must be completed if attendee information differs from online ticket details
 *   Visitors must maintain a safe distance of 2m from other families and event staff
 *   Face Masks must be worn by all over 12 years old and are optional for children under 12
 *   Masks may be removed when it is advised by our staff for photos
 *   One way system in place, no re-entry upon exiting an area
 *   If you or any family members are showing any covid-19 symptoms, do not attend.

NOTE: Bookings for this event are made with Momentum Events Limited who are the operators of this event. Please note you will leave and make this booking directly with Momentum Events via their ticketing partner tickettailor.

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